Client services
Contact Us
Questions about an order, a return or a watch? Write to us and a real person will reply.
We are a small team and we read every message. Include your order number if your question is about an order, and photos if something arrived damaged.
Email
Support hours
Monday to Friday, 09:00–18:00 EET
Response time
Within 24–48 business hours
Returns
Always email us before sending anything back. We will give you a return authorisation and the correct address. Read the returns policy.
Company
D'ORVÉN CO is a trading brand of SICLOPAY LTD, registered in Cyprus (HE 472015). The registered office is a company address only and does not accept returns.